Returns & Exchanges
We want you to love your manicure as much as we do, which is why we offer a 30-day window for returns and exchanges on most products. If a shade isn't your perfect match or a tool doesn't meet your expectations, we are here to make it right.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and shipping zip code to view your eligible items.
- 2.Choose Your Resolution
Select whether you would like to exchange your item for a different shade, receive store credit, or get a refund to your original payment method.
- 3.Pack and Label
Print your prepaid shipping label and securely pack your items—preferably in the original eco-friendly packaging—to prevent leaks during transit.
- 4.Send It Back
Drop off your package at any authorized carrier location; once received at our studio, we will process your refund or shipment within 5-7 business days.
